CONTACTS

Phone: +7 (7172) 591-232;

Fax: +7 (7172) 317-366;

E-mail: mail@fcc.kz;

Helpline: +7 (7172) 591-284.

Agricultural products purchasing department:

 +7 (7172) 591-222, 591-248;

Commercial department:

+7 (7172) 591-276, 591-241

Jotting

Dear clients!

 

The main activity of NC Food Contract Corporation JSC (hereinafter referred to as the Corporation) is the purchase, organization of storage, sale of grain and products of its processing; implementation of stabilization function in grain market; maintaining a reserve stock of grain in order to guarantee the provision of food grain in the event of natural and man-made emergency situations.

The activities of the Corporation and its subsidiaries are based on the principles of justice, honesty, responsibility, transparency, professionalism, competence and in strict accordance with the legislation of the Republic of Kazakhstan, generally accepted principles of business ethics, the Charter and its contractual obligations.

The Corporation recognizes and respects the rights of all interested parties.

In this regard, we inform that in case of preconditions creating conditions for corruption offenses, illegal actions of employees in performance of their duties, the Corporation has a helpline 8 (7172) 59-12-84.

 

Moreover, if your rights are violated by employees of regional representative office of the Corporation, you can also file a complaint for consideration by the Director of representative office.

Regional representative offices of the Corporation

Akmola region: Kokshetau, 19 Nursultan Nazarbayev Ave., tel.: 8 (7162) 55-11-51, 55-11-54, 55-11-52, 42-25-22;

East Kazakhstan region: Ust-Kamenogorsk, 30 Beibitshilik st., office 206, tel.: 8 (7232) 25-44-77, 56-06-57;

Kostanay region: Kostanay, 147 Tauelsіzdіk st., tel.: 8 (7142) 53-11-44, 53-39-64, 53-29-12;

North Kazakhstan region: Petropavlovsk, 160 Partizanskaya st., tel.:8 (7152) 42-27-24, 42-27-23, 42-26-36.

 

If you have comments on the work of the Director of the Corporation representative office or the Director of the Corporation department, then complaints are sent to the Chairman of the Corporation Management Board.

Corporation Headquarters

Nur-Sultan, 29/3 Moscow st.

Helpline: 8 (7172) 59-12-84.

 

In case of dissatisfaction with the work of the executive body (Management Board) of the Corporation - the complaint is sent to the Chairman of the Board of Directors of the Corporation or to Holding Kazagro JSC.

 

Holding Kazagro JSC

Nur-Sultan, 12 Talgat Bigeldinov st., tel.: 8 (7172) 70-56-26, 70-56-20 int. 1453, 1455.

Helpline: 8 (7172) 70-56-20 (int. 1901).

 

The complaints are examined in the manner prescribed by the Law of the Republic of Kazakhstan “On Procedure for Consideration of Complaints of Individuals and Legal Entities”.